Shiba Express — Ticket #22900

Transcript generated at 2025-10-24 18:42:50

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Shiba Assist 2025-10-21 17:04:13
:flag_us: **UberEats** <:order:1363445533112537108>
<@&1339103153127161948> will be with you shortly. ***If you are doing split orders or redeeming a reward, please inform staff*** -# ╰ To close this ticket react with 🔒
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Shiba Assist 2025-10-21 17:04:13
**UE Group Link** ```Join Raze's group order from Tiger VR Cafe https://eats.uber.com/group-orders/c7a106ed-f42e-4d12-97f9-afbee36268c0/join?source=quickActionCopy``` **Driver Tip** ```0``` **Payment Method** ```Venmo``` **Delivery Method** ```Leave at door``` **Name, Unit #, Additional Notes** ```#222, 230 opelika road, auburn, AL, 36830```
爻父ExoŤic父爻 (@exotic6191)
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Shiba Assist 2025-10-21 17:09:56
<:CautionWarning:1363445375918280734> Your requested queue update.
A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1761066596:f>: `#6` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
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polka 2025-10-21 17:12:52
On it now.
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爻父ExoŤic父爻 2025-10-21 17:13:59
Ty
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Shiba Assist 2025-10-21 17:14:21
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@326633861767364608>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$11.73`** -# Your savings for this order is $16.24 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$9.00` (60% off $22.50) ・Overcharge = `$0.00` ・Taxes/Fees = `$2.73` (50% off $5.47) ・Delivery Fee = `$0.00` ・Surcharge Fee = `$0.00` ・Tip = `$0.00` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **$keropee** ・Paypal F&F: **@ethanbull123** ・Venmo: **@Ethan-Bull-48** ・Zelle: **polka@sej-delivery.com**
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polka 2025-10-21 17:14:22
<@326633861767364608>
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爻父ExoŤic父爻 2025-10-21 17:16:18
Sent boss
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Shiba Assist 2025-10-21 17:17:09
Successfully Checked Out! <:confettipop:1363445408579194971>
> <:cafe:1363445731469426738> **Store: Tiger VR Cafe** > <:user:1363445654940287038> Name: Roselle A. > <:cashmachine:1363445367852630088> Total: $11.73 > <:pin:1363445564796174397> Delivery Address: 230 Opelika Rd <:reward:1363445580948570182> **Earn Rewards!** Be sure to post in <#1339105187091972168> to earn points towards **100% OFF** orders! <@326633861767364608>, we hope you're hungry! *Your order is on the way!*
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polka 2025-10-21 17:17:12
Thank you! Please enjoy. <:catyum:1350029678999765013>
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爻父ExoŤic父爻 2025-10-21 17:54:16
hey, i just got my order and my food is missing
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polka 2025-10-21 17:54:39
Which items?
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爻父ExoŤic父爻 2025-10-21 17:54:48
like the food, I got my drinks
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爻父ExoŤic父爻 2025-10-21 17:54:50
but not the food
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polka 2025-10-21 17:54:57
Seriously?
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polka 2025-10-21 17:55:05
That's weird
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爻父ExoŤic父爻 2025-10-21 17:55:10
the teriyaki rice and the squid
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爻父ExoŤic父爻 2025-10-21 17:55:14
aint there T_T
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爻父ExoŤic父爻 2025-10-21 17:55:15
and
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爻父ExoŤic父爻 2025-10-21 17:55:23
they left my drinks on the road too
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爻父ExoŤic父爻 2025-10-21 17:55:26
not even at my place
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爻父ExoŤic父爻 2025-10-21 17:55:36
Xd
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polka 2025-10-21 17:55:41
Sorry, sounds like a bad combo of bad restaurant staff and a bad driver
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polka 2025-10-21 17:55:54
I'll submit a complaint to uber for you and see if I can get a refund. I will leave the ticket open and get back to you when they respond
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爻父ExoŤic父爻 2025-10-21 17:55:55
T_T
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爻父ExoŤic父爻 2025-10-21 17:56:02
tysm
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polka 2025-10-21 17:56:42
Np!
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polka 2025-10-21 17:56:54
If you can send any pictures or anything like that there is a higher chance they will give something
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polka 2025-10-21 17:57:01
Would it be possible to snap one really quick?
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爻父ExoŤic父爻 2025-10-21 17:57:02
alrihgt one sec
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爻父ExoŤic父爻 2025-10-21 17:57:23
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爻父ExoŤic父爻 2025-10-21 17:57:27
Only drinks
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polka 2025-10-21 17:57:50
Gotcha, I'll contact a support agent as soon as I finish the current queue
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Shiba Assist 2025-10-21 17:57:59
<:plus:1364116051951878174> <@326633861767364608>'s points have been **increased** by **2**. New total points: `2`
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爻父ExoŤic父爻 2025-10-21 17:58:31
Just to be sure
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爻父ExoŤic父爻 2025-10-21 17:58:32
🙂
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爻父ExoŤic父爻 2025-10-21 17:58:34
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爻父ExoŤic父爻 2025-10-21 18:00:07
Any chance I can reorder? With a discount, I'm super hungry. Just got back from a meeting 😭
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polka 2025-10-21 18:00:40
I can do like 70% off subtotal for you. Go ahead and make a new ticket
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polka 2025-10-21 18:00:57
Sorry about that, I wish I could control it
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爻父ExoŤic父爻 2025-10-21 18:00:57
oh alright one second, il do that
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爻父ExoŤic父爻 2025-10-21 18:01:10
no you're good, totally not your fault, this normally doesn't happen
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Seji Orders 2025-10-25 01:21:49
Sorry it tookuse a while to get back with this, but this is what the support team sent.
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Seji Orders 2025-10-25 01:22:33
We apologize for the wait time! I understand that polka already gave you some points and did a replacement order, so hopefully the issue has been resolved. Please let me know if there is anything else we can do, otherwise I will close the ticket.
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polka 2025-10-25 01:32:40
<@326633861767364608> Just pinging to make sure you see this!
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爻父ExoŤic父爻 2025-10-25 01:38:05
thats okay
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爻父ExoŤic父爻 2025-10-25 01:38:07
thank you so much
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爻父ExoŤic父爻 2025-10-25 01:38:10
yes yes please close the ticket
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爻父ExoŤic父爻 2025-10-25 01:38:14
worth a shot XD
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Shiba Assist 2025-10-25 01:42:48
Ticket Closed by <@1405850138731221043>
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Shiba Assist 2025-10-25 01:42:48
### <@&1339103153127161948> **Ticket Dashboard**

End of transcript for Ticket #22900 | Generated by Shiba Automation