Shiba Express — Ticket #23701

Transcript generated at 2025-10-25 11:24:54

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Shiba Assist 2025-10-25 18:10:18
:flag_us: **UberEats** <:order:1363445533112537108>
<@&1339103153127161948> will be with you shortly. ***If you are doing split orders or redeeming a reward, please inform staff*** -# ╰ To close this ticket react with 🔒
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Shiba Assist 2025-10-25 18:10:19
**UE Group Link** ```https://eats.uber.com/group-orders/8179365c-55b1-4ad0-a348-7d3cdab2c95c/join?source=quickActionCopy``` **Driver Tip** ```2``` **Payment Method** ```Venmo``` **Delivery Method** ```Leave at door``` **Name, Unit #, Additional Notes** ```Apt #5```
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Shiba Assist 2025-10-25 18:10:23
<:queue:1368498155242520626> There is an active queue.
A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1761415823:f>: `#1` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
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polka 2025-10-25 18:10:29
On it now.
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Shiba Assist 2025-10-25 18:11:45
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@439859592982298624>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$18.11`** -# Your savings for this order is $20.42 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$10.00` (60% off $25.00) ・Overcharge = `$0.70` ($25.70 - $25.00) ・Taxes/Fees = `$5.42` (50% off $10.83) ・Delivery Fee = `$0.00` ・Surcharge Fee = `$0.00` ・Tip = `$2.00` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **$keropee** ・Paypal F&F: **@ethanbull123** ・Venmo: **@Ethan-Bull-48** ・Zelle: **polka@sej-delivery.com**
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polka 2025-10-25 18:11:47
<@439859592982298624>
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vnt yeaight 2025-10-25 18:12:54
Sent
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vnt yeaight 2025-10-25 18:13:05
<@1398343144323551382>
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polka 2025-10-25 18:13:30
<@439859592982298624> Can you check to see if the store is closed?
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polka 2025-10-25 18:13:34
It's saying that it is on my end
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vnt yeaight 2025-10-25 18:14:20
Says it opens af 11 am
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vnt yeaight 2025-10-25 18:14:40
Not sure tho?
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polka 2025-10-25 18:14:51
Can you send a screenshot of the store page?
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vnt yeaight 2025-10-25 18:15:50
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vnt yeaight 2025-10-25 18:15:51
like this?
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polka 2025-10-25 18:16:19
No, on the Uber Eats platform
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polka 2025-10-25 18:16:30
The hours are different on the Google page than they are for delivery
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vnt yeaight 2025-10-25 18:16:44
oh it says
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vnt yeaight 2025-10-25 18:16:47
not accepting orders right now
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vnt yeaight 2025-10-25 18:16:49
for delivery time
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vnt yeaight 2025-10-25 18:17:06
wait it updated tho
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vnt yeaight 2025-10-25 18:17:21
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vnt yeaight 2025-10-25 18:17:27
says earliest arrival 21 mins
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polka 2025-10-25 18:17:37
Let me check again
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polka 2025-10-25 18:17:45
That's what it was saying on my end.
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polka 2025-10-25 18:17:50
I need a few minutes to re-process, one second
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vnt yeaight 2025-10-25 18:17:58
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vnt yeaight 2025-10-25 18:18:03
says 10am-10 pm everyday
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polka 2025-10-25 18:21:27
<@439859592982298624> I'm sorry but there is some kind of error on my end. I don't think there are enough delivery drivers available to do this right now or something along those lines
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polka 2025-10-25 18:21:38
If you want I can just refund you, otherwise you can pick another place and I can try that
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vnt yeaight 2025-10-25 18:23:25
yes can you refund for now while i decide
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vnt yeaight 2025-10-25 18:23:32
ill re enter a ticket if anything !
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polka 2025-10-25 18:23:54
Sure, sounds good
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polka 2025-10-25 18:23:56
One moment
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polka 2025-10-25 18:24:35
<@439859592982298624> Refunded
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Shiba Assist 2025-10-25 18:24:52
Ticket Closed by <@1398343144323551382>
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Shiba Assist 2025-10-25 18:24:52
### <@&1339103153127161948> **Ticket Dashboard**