Transcript for Ticket #23707

Shiba Assist 2025-10-25 18:30:23

:flag_us: **UberEats** <:order:1363445533112537108> (Express)

<@&1339103153127161948> will be with you shortly. ***Cart has been automatically processed and priced*** -# ╰ To close this ticket react with 🔒

Shiba Assist 2025-10-25 18:30:23

**UE Group Link** ```https://eats.uber.com/group-orders/09641e28-ce4b-430a-a468-c943ed84a4b3/join?source=quickActionCopy``` **Driver Tip** ```$0``` **Payment Method** ```Venmo``` **Delivery Method** ```Leave at door``` **Name, Unit #, Additional Notes** ``` ```

Shiba Assist 2025-10-25 18:30:23

<:express:1401488349184786454> Express Checkout

-# Welcome to *Express Checkout* -# <@1398343144323551382> will be assisting you today. > <:cafe:1363445731469426738> **Store**: Pho Number 1 > <:user:1363445654940287038> **Customer**: Larry > <:pin:1363445564796174397> **Delivery Address**: 1665 70th St, Brooklyn, NY ‎

<:order:1363445533112537108> Cart Items:

・ Banh Hoi Bo Lui (x1)

‎ <:Pickup:1363445557816721510> Order Overview:

・ Base: `$8.38` (60% off $20.95) ・ Overcharge: `$0.00` ・ Taxes/Fees: `$4.43` (50% off $8.86) ・ Delivery Fee: `$0.00` ・ Surcharge Fee: `$0.00` ・ Tip: `$0.00`

‎ <:money:1401114240064028691> **Order Total:** `$12.81`

-# .. your savings for this order is $17.00

Shiba Assist 2025-10-25 18:30:24

<:card:1402135249881927782> **Available Payments**: ・ Cashapp: **$keropee** ・ Paypal F&F: **@ethanbull123** ・ Venmo: **@Ethan-Bull-48** ・ Zelle: **polka@sej-delivery.com** -# Please send your order total above **attached with a screenshot**. Tracking link will be sent once confirmed.

Shiba Assist 2025-10-25 18:30:29

<:queue:1368498155242520626> There is an active queue.

A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1761417029:f>: `#3` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.

polka 2025-10-25 18:30:49

Working on this order soon!

imagoodman1382 2025-10-25 18:31:01

polka 2025-10-25 18:32:27

On it now.

imagoodman1382 2025-10-25 18:34:20

👍

polka 2025-10-25 18:37:10

!ac

Shiba Assist 2025-10-25 18:37:10

Hello! We have tried to process your order, but it appears your address may be *temporarily restricted.* Uber sometimes restricts repeat customers from using our promotions, as they deem it to be “overuse.” There is a way to bypass this issue that almost always works: *an address change*. Simply change the address on your delivery order to a nearby neighbor’s address. After the order has been submitted, staff can manually change the delivery address to your actual address. -# **EXAMPLE**: 1234 Alphabet St. → 1235 Alphabet St. (just change the last digit of your address!) Please send your actual address once you have changed the delivery address on your group order link so staff know what address to switch back to. Thank you!

polka 2025-10-25 18:37:11

<@194695822552596482>

imagoodman1382 2025-10-25 18:37:33

oh kk

imagoodman1382 2025-10-25 18:37:52

can i change address

polka 2025-10-25 18:38:19

Yes, please try to

polka 2025-10-25 18:38:27

I would actually change it to a few houses away if possible

imagoodman1382 2025-10-25 18:39:05

sure let me change it

imagoodman1382 2025-10-25 18:40:18

https://eats.uber.com/group-orders/40c5c44c-e2f9-4cc0-855c-f1354e92c508/join?source=quickActionCopy

Join Larry's group order? | Uber Eats

imagoodman1382 2025-10-25 18:40:22

try this one

polka 2025-10-25 18:40:56

Do you want me to try and change it back to your original address as well? Or are you fine getting it at the other address

imagoodman1382 2025-10-25 18:41:14

If u can change to original that’ll be great

polka 2025-10-25 18:41:56

Please send the original address here

imagoodman1382 2025-10-25 18:42:11

1665 70th Brooklyn NY 11204

polka 2025-10-25 18:45:20

polka 2025-10-25 18:45:21

<@194695822552596482>

imagoodman1382 2025-10-25 18:46:01

huh, can u refund it then?

polka 2025-10-25 18:46:15

I can but I will have to subtract the cancellation charge

polka 2025-10-25 18:46:36

How far is the address you picked by the way?

imagoodman1382 2025-10-25 18:46:44

like a couple blocks down

polka 2025-10-25 18:47:13

Okay yeah, there's not really much I can do to be honest

polka 2025-10-25 18:47:17

You want to cancel?

imagoodman1382 2025-10-25 18:47:42

sure

polka 2025-10-25 18:48:07

I'll refund

polka 2025-10-25 18:48:24

Please try to wait 3-5 days before ordering to this address again, just an FYI

imagoodman1382 2025-10-25 18:49:23

sounds good

polka 2025-10-25 18:49:57

<@194695822552596482> Refund was sent, cancellation charge was $3

polka 2025-10-25 18:49:58

Sorry about that!

imagoodman1382 2025-10-25 18:50:11

all good

Shiba Assist 2025-10-25 18:50:18

Ticket Closed by <@1398343144323551382>

Shiba Assist 2025-10-25 18:50:18

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Shiba Express — Ticket #23707