Shiba Express — Ticket #23708

Transcript generated at 2025-10-25 11:51:45

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Shiba Assist 2025-10-25 18:32:58
:flag_us: **UberEats** <:order:1363445533112537108> (Express)
<@&1339103153127161948> will be with you shortly. ***Cart has been automatically processed and priced*** -# ╰ To close this ticket react with 🔒
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Shiba Assist 2025-10-25 18:32:58
**UE Group Link** ```https://eats.uber.com/group-orders/903ac2f0-2fad-4f6d-8852-ad1150f2187b/join?source=quickActionCopy``` **Driver Tip** ```0``` **Payment Method** ```Venmo``` **Delivery Method** ```Leave at door``` **Name, Unit #, Additional Notes** ```Utensils please```
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Shiba Assist 2025-10-25 18:32:59
<:express:1401488349184786454> Express Checkout
-# Welcome to *Express Checkout* -# <@1398343144323551382> will be assisting you today. > <:cafe:1363445731469426738> **Store**: Pho Number 1 > <:user:1363445654940287038> **Customer**: Augus > <:pin:1363445564796174397> **Delivery Address**: 1665 70th St, Brooklyn, NY ‎
<:order:1363445533112537108> Cart Items:
・ Xe Lua (x1) ・ Ca Phe Sua Nong Hoac Da (x1)
‎ <:Pickup:1363445557816721510> Order Overview:
・ Base: `$8.38` (60% off $20.95) ・ Overcharge: `$0.00` ・ Taxes/Fees: `$4.38` (50% off $8.75) ・ Delivery Fee: `$0.00` ・ Surcharge Fee: `$0.00` ・ Tip: `$0.00`
‎ <:money:1401114240064028691> **Order Total:** `$12.76`
-# .. your savings for this order is $16.94
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Shiba Assist 2025-10-25 18:32:59
<:card:1402135249881927782> **Available Payments**: ・ Cashapp: **$keropee** ・ Paypal F&F: **@ethanbull123** ・ Venmo: **@Ethan-Bull-48** ・ Zelle: **polka@sej-delivery.com** -# Please send your order total above **attached with a screenshot**. Tracking link will be sent once confirmed.
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Shiba Assist 2025-10-25 18:33:04
<:queue:1368498155242520626> There is an active queue.
A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1761417184:f>: `#2` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
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polka 2025-10-25 18:33:06
Working on this order soon!
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polka 2025-10-25 18:33:40
On it now.
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augus 2025-10-25 18:34:02
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polka 2025-10-25 18:37:14
!ac
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Shiba Assist 2025-10-25 18:37:14
Hello! We have tried to process your order, but it appears your address may be *temporarily restricted.* Uber sometimes restricts repeat customers from using our promotions, as they deem it to be “overuse.” There is a way to bypass this issue that almost always works: *an address change*. Simply change the address on your delivery order to a nearby neighbor’s address. After the order has been submitted, staff can manually change the delivery address to your actual address. -# **EXAMPLE**: 1234 Alphabet St. → 1235 Alphabet St. (just change the last digit of your address!) Please send your actual address once you have changed the delivery address on your group order link so staff know what address to switch back to. Thank you!
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polka 2025-10-25 18:37:15
<@264855808565706753>
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augus 2025-10-25 18:38:25
Ok
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augus 2025-10-25 18:38:27
One second
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polka 2025-10-25 18:38:37
Try to actually move it to a few houses away if possible
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polka 2025-10-25 18:38:38
Thanks!
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augus 2025-10-25 18:40:55
https://eats.uber.com/group-orders/3de36849-4b99-4425-8fbf-2d64cf7304fa/join?source=quickActionCopy
Join Augus's group order? | Uber Eats
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augus 2025-10-25 18:41:06
1665 70th St Brooklyn NY 11204
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polka 2025-10-25 18:47:32
<@264855808565706753> I know you and @imagoodman are at the same address
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polka 2025-10-25 18:47:46
Are you roommates?
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augus 2025-10-25 18:47:50
Yes
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polka 2025-10-25 18:47:53
If so you might want to review what I said to him
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polka 2025-10-25 18:48:01
I can't change the address back from whatever you changed it to
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augus 2025-10-25 18:48:22
Erm is it possible to cancel it then :/
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polka 2025-10-25 18:48:31
Yeah, I can cancel. I will refund
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polka 2025-10-25 18:48:32
Please try to wait 3-5 days before ordering to this address again, just an FYI
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augus 2025-10-25 18:48:43
Ok :/
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polka 2025-10-25 18:50:03
<@264855808565706753> Refund sent
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polka 2025-10-25 18:50:28
Sorry I wasn't able to get it through!
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augus 2025-10-25 18:50:53
Allg now worries
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Shiba Assist 2025-10-25 18:51:43
Ticket Closed by <@1398343144323551382>
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Shiba Assist 2025-10-25 18:51:44
### <@&1339103153127161948> **Ticket Dashboard**