Transcript for Ticket #23874

Shiba Assist 2025-10-26 03:09:40

:flag_us: **UberEats** <:order:1363445533112537108>

<@&1339103153127161948> will be with you shortly. ***If you are doing split orders or redeeming a reward, please inform staff*** -# ╰ To close this ticket react with 🔒

Shiba Assist 2025-10-26 03:09:40

**UE Group Link** ```https://eats.uber.com/group-orders/c1accdef-b5c4-4f85-a610-9a530c9a4c70/join?source=quickActionCopy``` **Driver Tip** ```0``` **Payment Method** ```Zelle``` **Delivery Method** ```Leave at door``` **Name, Unit #, Additional Notes** ```space 114, when entering mobile homes, take the first right and house should be a couples houses down on the left side!```

Shiba Assist 2025-10-26 03:09:44

<:queue:1368498155242520626> There is an active queue.

A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1761448184:f>: `#2` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.

berry 2025-10-26 03:09:58

on it

Shiba Assist 2025-10-26 03:10:04

Thank you for your order! <:heart_letter:1363445490942873660>

-# <@1060851774984028182>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$13.97`** -# Your savings for this order is $18.31 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$8.70` (60% off $21.74) ・Overcharge = `$0.00` ・Taxes/Fees = `$5.27` (50% off $10.54) ・Delivery Fee = `$0.00` ・Surcharge Fee = `$0.00` ・Tip = `$0.00` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **$sblouie777** ・Paypal F&F: **@sblouie** ・Venmo: **@seanblouie** ・Zelle: **berry@sej-delivery.com**

berry 2025-10-26 03:10:06

please lmk once sent ty !

berry 2025-10-26 03:11:27

<@1060851774984028182>

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:13:40

Give me a moment!

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:13:44

Sorry for the wait!

berry 2025-10-26 03:13:46

nws tyt

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:15:22

It says the link is expired

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:15:29

For Zelle

berry 2025-10-26 03:15:35

oh its just berry@sej-delivery.com

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:17:33

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:17:37

Does this look correct?

berry 2025-10-26 03:17:48

yes !

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:18:09

Sent!

Shiba Assist 2025-10-26 03:18:39

Successfully Checked Out! <:confettipop:1363445408579194971>

> <:cafe:1363445731469426738> **Store: Jack in the Box** > <:user:1363445654940287038> Name: Bradley M. > <:cashmachine:1363445367852630088> Total: $13.97 > <:pin:1363445564796174397> Delivery Address: 2740 W Olive Ave <:reward:1363445580948570182> **Earn Rewards!** Be sure to post in <#1339105187091972168> to earn points towards **100% OFF** orders! <@1060851774984028182>, we hope you're hungry! *Your order is on the way!*

berry 2025-10-26 03:18:40

ty ! please enjoy'

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:19:59

Thank you so much!

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:55:51

Hi I’m unsure what to do

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:56:04

My driver hasn’t delivered and I can’t find them either

berry 2025-10-26 03:56:31

let me check on this

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:57:03

Yeah typically they always get lost with this address but I put in specific instructions :(

berry 2025-10-26 03:57:22

seems like he is still on the way in the tracking link

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:57:39

Yeah it’s been stuck on 3-4 minutes for 10 minutes now

berry 2025-10-26 03:57:41

do you want me to provide him a phone # just in case ?

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:57:49

Yes please!

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:57:57

559 994 9615

berry 2025-10-26 03:59:06

I just messaged him, if he is still stuck I will contact UE support

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 03:59:13

Thank you so much :)

berry 2025-10-26 04:02:34

Yeah he isn't replying. I'm going to contact support and get this order replaced for you

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:02:45

Aaa thank you :( is it going to be a reorder?

berry 2025-10-26 04:02:58

yes most likely

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:03:02

thank you!

berry 2025-10-26 04:03:09

he has your order so we will need to find a new driver to pick it up

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:03:17

Ohh okay sounds good

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:03:21

my milkshake 😣

Shiba Assist 2025-10-26 04:06:45

<:plus:1364116051951878174> <@1060851774984028182>'s points have been **increased** by **1**. New total points: `1`

berry 2025-10-26 04:06:50

added you a point for the inconvenience

berry 2025-10-26 04:06:56

it seems like support got him to move

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:10:08

Okay thank you :(

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:10:23

so what should I look out for now?

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:10:32

would there be another tracking or?

berry 2025-10-26 04:10:45

it looks like the driver is near your area now

berry 2025-10-26 04:10:48

on the tracking

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:11:43

Ohh okay

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:12:30

Is there a way to message them that I’ll be standing outside?

berry 2025-10-26 04:15:10

He is asking if you can call him

berry 2025-10-26 04:15:11

3412338744

berry 2025-10-26 04:15:14

<@1060851774984028182>

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:15:37

It says they’re not accepting calls at this time

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:16:15

berry 2025-10-26 04:16:22

Man this driver 😭

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:16:36

I feel the need to say sorry but

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:16:38

😭😭😭

berry 2025-10-26 04:17:11

I'm sorry its such a hassle lol this usually dosent happen

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:17:21

Yeah.. it’s okay not your fault at all

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:17:35

I literally put to turn to the first right when entering the homes

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:17:41

Idk how they always miss it 😭

berry 2025-10-26 04:18:37

okay i think he turned in

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:18:53

I saw two cars go straight

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:18:53

🫩

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:19:03

RIGHTTT

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:19:04

😭

berry 2025-10-26 04:19:48

berry 2025-10-26 04:19:49

😭

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:21:47

SECURED

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:21:51

I GOT IT

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:21:52

😭

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:22:02

thank you for struggling with me

berry 2025-10-26 04:22:09

thank god, sorry about that

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:22:18

You’re totally okay

berry 2025-10-26 04:22:41

yeah np, sometimes drivers just dont read instructions i guess haha

berry 2025-10-26 04:22:47

please enjoy and have a good rest of your night

𝓮𝓿𝓲𝓮𝜗𝜚 2025-10-26 04:22:58

Thank you again! Have a good night 🤭🫶🏻

Shiba Assist 2025-10-26 04:51:03

Ticket Closed by <@1393339314582061057>

Shiba Assist 2025-10-26 04:51:04

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Shiba Express — Ticket #23874