Shiba Express — Ticket #24283

Transcript generated at 2025-10-27 22:33:57

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Shiba Assist 2025-10-28 03:49:03
:flag_us: **UberEats** <:order:1363445533112537108>
<@&1339103153127161948> will be with you shortly. ***If you are doing split orders or redeeming a reward, please inform staff*** -# ╰ To close this ticket react with 🔒
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Shiba Assist 2025-10-28 03:49:03
**UE Group Link** ```https://eats.uber.com/group-orders/ccee179e-e019-4ae5-9257-579863129059/join?source=quickActionCopy``` **Driver Tip** ```1.5``` **Payment Method** ```Venmo``` **Delivery Method** ```Leave at door``` **Name, Unit #, Additional Notes** ```do not knock or ring```
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Shiba Assist 2025-10-28 03:49:07
<:queue:1368498155242520626> There is an active queue.
A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1761623347:f>: `#5` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
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Shiba Assist 2025-10-28 03:51:57
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@188792362825154560>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$13.63`** -# Your savings for this order is $16.14 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$8.03` (60% off $20.08) ・Overcharge = `$0.00` ・Taxes/Fees = `$4.09` (50% off $8.19) ・Delivery Fee = `$0.00` ・Surcharge Fee = `$0.00` ・Tip = `$1.50` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **$sblouie777** ・Paypal F&F: **@sblouie** ・Venmo: **@seanblouie** ・Zelle: **berry@sej-delivery.com**
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berry 2025-10-28 03:51:57
please lmk once sent ty !
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1ne 2025-10-28 03:52:52
sent!
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berry 2025-10-28 03:54:16
processing now
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Shiba Assist 2025-10-28 03:54:55
Successfully Checked Out! <:confettipop:1363445408579194971>
> <:cafe:1363445731469426738> **Store: McDonald's®** > <:user:1363445654940287038> Name: Tracy W. > <:cashmachine:1363445367852630088> Total: $13.63 > <:pin:1363445564796174397> Delivery Address: 6940 14th Ct SE <:reward:1363445580948570182> **Earn Rewards!** Be sure to post in <#1339105187091972168> to earn points towards **100% OFF** orders! <@188792362825154560>, we hope you're hungry! *Your order is on the way!*
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berry 2025-10-28 03:54:56
ty ! please enjoy
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1ne 2025-10-28 04:23:11
hey <@1393339314582061057> my order got canceled, the delivery driver never stopped by the neighborhood so i'm not quite sure what to do in this situation lol
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berry 2025-10-28 04:53:13
oh im sorry to hear that, did you want me to replace your order or did you want a refund ?
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berry 2025-10-28 04:53:15
<@188792362825154560>
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berry 2025-10-28 04:56:36
i sent you back a refund !
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1ne 2025-10-28 05:05:21
that's totally fine, sorry bout that had a patient emergency right when you messaged!

yeah i'm not sure what to do in that situation, how would you prefer that i go about that? because i can imagine something like that happening in the future since the neighborhood i live in tends to have a lot of gps problems
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berry 2025-10-28 05:08:06
no worries!

in that case, i would provide some extra delivery instructions or a phone # in the notes for the driver.
i can also adjust location pin if needed, just send me a screenshot of where your location is to be delivered to next time (either google maps or apple maps) in the ticket and i will set it accordingly. sometimes UE's pin is reset and not accurate.
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1ne 2025-10-28 05:10:11
ohh i see, i'll do that with the DI and phone number. as for the ss if i feel like going that route in the future, should i just @ the staff member handling a future order then?
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berry 2025-10-28 05:11:40
yep! just notify a staff member about the location pin change and we can get that handled for you so you can have a smooth delivery next time :)
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1ne 2025-10-28 05:12:20
sounds good, thank you for all the help!
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berry 2025-10-28 05:17:57
np ! sorry abt that once again ):
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Shiba Assist 2025-10-28 05:33:55
Ticket Closed by <@1393339314582061057>
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Shiba Assist 2025-10-28 05:33:55
### <@&1339103153127161948> **Ticket Dashboard**