Shiba Express — Ticket #25318

Transcript generated at 2025-11-04 20:38:44

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Shiba Assist 2025-11-05 02:51:02
:flag_us: **UberEats** <:order:1363445533112537108>
<@&1339103153127161948> will be with you shortly. ***If you are doing split orders or redeeming a reward, please inform staff*** -# ╰ To close this ticket react with 🔒
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Shiba Assist 2025-11-05 02:51:02
**UE Group Link** ```https://eats.uber.com/group-orders/7a800d50-6bf3-4e58-89da-e9322aed44ed/join``` **Driver Tip** ```1``` **Payment Method** ```zelle``` **Delivery Method** ```leave at door``` **Name, Unit #, Additional Notes** ``` ```
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Shiba Assist 2025-11-05 02:51:06
<:queue:1368498155242520626> There is an active queue.
A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1762311066:f>: `#6` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
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kyzen 2025-11-05 02:51:30
hey hey
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kyzen 2025-11-05 02:51:42
samye thing, don't send yet please, will lyk if it works 😄
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Dc5jay 2025-11-05 02:51:42
hi id like to order another
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Dc5jay 2025-11-05 02:51:43
same order
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kyzen 2025-11-05 02:51:44
bet bet
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Dc5jay 2025-11-05 02:51:58
fshoo
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kyzen 2025-11-05 02:54:54
<@1393339314582061057> want to try this one?
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Dc5jay 2025-11-05 02:55:09
oh yeah
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Dc5jay 2025-11-05 02:55:11
good to go?
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berry 2025-11-05 02:55:50
yeah i can attempt in a sec
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Dc5jay 2025-11-05 02:56:21
wait i think this one is missing a drink
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Dc5jay 2025-11-05 02:57:32
lmk when to send it
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Shiba Assist 2025-11-05 02:59:00
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@259202272376913922>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$13.58`** -# Your savings for this order is $17.42 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$9.70` (60% off $24.24) ・Overcharge = `$0.00` ・Taxes/Fees = `$2.88` (50% off $5.76) ・Delivery Fee = `$0.00` ・Surcharge Fee = `$0.00` ・Tip = `$1.00` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **$sblouie777** ・Paypal F&F: **@sblouie** ・Venmo: **@seanblouie** ・Zelle: **berry@sej-delivery.com**
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berry 2025-11-05 02:59:13
yes please payment to me please ty
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berry 2025-11-05 02:59:17
all payment methods work
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berry 2025-11-05 02:59:17
<@259202272376913922>
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Dc5jay 2025-11-05 03:00:33
sent via venmo
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Shiba Assist 2025-11-05 03:00:35
Successfully Checked Out! <:confettipop:1363445408579194971>
> <:cafe:1363445731469426738> **Store: Com Tam Kieu** > <:user:1363445654940287038> Name: Dawn A. > <:cashmachine:1363445367852630088> Total: $13.58 > <:pin:1363445564796174397> Delivery Address: 181 S Burton Ave <:reward:1363445580948570182> **Earn Rewards!** Be sure to post in <#1339105187091972168> to earn points towards **100% OFF** orders! <@259202272376913922>, we hope you're hungry! *Your order is on the way!*
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berry 2025-11-05 03:00:37
ty ! please enjoy
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Dc5jay 2025-11-05 03:30:27
this order is not here
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Dc5jay 2025-11-05 03:32:32
it says this is delivered at the same time as my other order
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Dc5jay 2025-11-05 03:32:40
?
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Dc5jay 2025-11-05 03:37:53
please help only 1 order arrived
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Dc5jay 2025-11-05 03:41:19
order did not arrive
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ludex 2025-11-05 03:52:13
<@1393339314582061057>
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berry 2025-11-05 03:53:45
im sorry to hear abt that, the best I can do here is offer a 80% replacement order and a point in compensation
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berry 2025-11-05 03:53:49
are you okay w that
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berry 2025-11-05 03:53:51
<@259202272376913922>
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Dc5jay 2025-11-05 03:54:10
Yes
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Dc5jay 2025-11-05 03:54:33
For future references should I not order from the same restaurant?
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berry 2025-11-05 03:55:00
seems like it was just a bad driver
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Dc5jay 2025-11-05 03:55:42
Okay can I get the replacement order?
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berry 2025-11-05 03:55:47
is the store still open ?
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Dc5jay 2025-11-05 03:56:20
Yes close at 9pm
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berry 2025-11-05 03:56:32
sure send the group link here
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Dc5jay 2025-11-05 03:58:26
https://eats.uber.com/group-orders/7a800d50-6bf3-4e58-89da-e9322aed44ed/join
Join JERRY's group order? | Uber Eats
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Shiba Assist 2025-11-05 03:59:13
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@259202272376913922>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$8.79`** -# Your savings for this order is $22.34 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$4.85` (80% off $24.24) ・Overcharge = `$0.00` ・Taxes/Fees = `$2.94` (50% off $5.89) ・Delivery Fee = `$0.00` ・Surcharge Fee = `$0.00` ・Tip = `$1.00` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **$sblouie777** ・Paypal F&F: **@sblouie** ・Venmo: **@seanblouie** ・Zelle: **berry@sej-delivery.com**
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berry 2025-11-05 04:00:20
please lmk once sent ty
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Dc5jay 2025-11-05 04:00:35
sent
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berry 2025-11-05 04:01:22
just wanna confirm, your address is `181 S Burton Ave` correct ?
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Dc5jay 2025-11-05 04:01:28
correct
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Dc5jay 2025-11-05 04:01:35
i had 2 seperate orders
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Dc5jay 2025-11-05 04:01:41
1 of them arrived but the other one didnt
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Dc5jay 2025-11-05 04:02:09
im new to this so i was wondering if the issue was because i order from the same place around the same time
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berry 2025-11-05 04:02:39
i see why
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berry 2025-11-05 04:02:45
the driver delivered to N burton
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berry 2025-11-05 04:02:48
instead of S
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berry 2025-11-05 04:05:00
im working on the replacement rn please give me a moment
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Shiba Assist 2025-11-05 04:05:46
Successfully Checked Out! <:confettipop:1363445408579194971>
> <:cafe:1363445731469426738> **Store: Com Tam Kieu** > <:user:1363445654940287038> Name: Marcus M. > <:cashmachine:1363445367852630088> Total: $8.79 > <:pin:1363445564796174397> Delivery Address: 181 S Burton Ave <:reward:1363445580948570182> **Earn Rewards!** Be sure to post in <#1339105187091972168> to earn points towards **100% OFF** orders! <@259202272376913922>, we hope you're hungry! *Your order is on the way!*
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Shiba Assist 2025-11-05 04:05:57
<:plus:1364116051951878174> <@259202272376913922>'s points have been **increased** by **1**. New total points: `4`
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berry 2025-11-05 04:06:02
heres your replacement, sorry about that once again
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Dc5jay 2025-11-05 04:06:30
Dam do you know which adress it went too
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berry 2025-11-05 04:06:54
<@259202272376913922>
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berry 2025-11-05 04:07:11
Click need help on this message
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berry 2025-11-05 04:07:23
you will be able to see the delivery pin and photo
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Dc5jay 2025-11-05 04:15:51
Couldnt find it unfortunately
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Shiba Assist 2025-11-05 04:38:42
Ticket Closed by <@1393339314582061057>
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Shiba Assist 2025-11-05 04:38:43
### <@&1339103153127161948> **Ticket Dashboard**