Shiba Express — Ticket #25556

Transcript generated at 2025-11-06 12:28:24

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Shiba Assist 2025-11-06 18:41:29
:flag_us: **UberEats** <:order:1363445533112537108> (Auto)
<@&1339103153127161948> will be with you shortly. ***If you are doing split orders or redeeming a reward, please inform staff*** -# ╰ To close this ticket react with 🔒
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Shiba Assist 2025-11-06 18:41:29
**UE Group Link** ```https://eats.uber.com/group-orders/193cfc23-5343-4bc9-bd46-026de59159cf/join?source=quickActionCopy``` **Driver Tip** ```1``` **Payment Method** ```Zelle``` **Delivery Method** ```Meet at door``` **Name, Unit #, Additional Notes** ```Apt 309```
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Shiba Assist 2025-11-06 18:41:33
<:queue:1368498155242520626> There is an active queue.
A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1762454493:f>: `#8` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
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kyzen 2025-11-06 18:44:42
hey will be wit hyou in a few min
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Moacito 2025-11-06 18:50:11
Cool
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Shiba Assist 2025-11-06 18:53:21
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@1413643007671930931>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$23.05`** -# Your savings for this order is $15.89 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$10.00` (60% off $25.00) ・Overcharge = `$4.16` ($29.16 - $25.00) ・Taxes/Fees = `$3.40` (50% off $6.79) ・Delivery Fee = `$1.99` ・Surcharge Fee = `$2.50` ・Tip = `$1.00` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **Not Available** ・Paypal F&F: **@itsbrandonhand** ・Venmo: **@BrandonHand** ・Zelle: **603-296-5992**
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kyzen 2025-11-06 18:53:23
<@1413643007671930931> please lmk when you send 😄
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Moacito 2025-11-06 18:56:12
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Moacito 2025-11-06 18:56:14
Sent
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kyzen 2025-11-06 18:56:20
ty give me a few min please
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Moacito 2025-11-06 18:56:51
Sure
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Shiba Assist 2025-11-06 18:58:47
Successfully Checked Out! <:confettipop:1363445408579194971>
> <:cafe:1363445731469426738> **Store: Shaw's** > <:user:1363445654940287038> Name: Amber S. > <:cashmachine:1363445367852630088> Total: $23.05 > <:pin:1363445564796174397> Delivery Address: 100 Hemenway St <:reward:1363445580948570182> **Earn Rewards!** Be sure to post in <#1339105187091972168> to earn points towards **100% OFF** orders! <@1413643007671930931>, we hope you're hungry! *Your order is on the way!*
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kyzen 2025-11-06 18:58:49
I hope you enjoy :smile;
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Moacito 2025-11-06 19:45:29
Hey
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Moacito 2025-11-06 19:46:15
The driver said he had to update he only had one chicken
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Moacito 2025-11-06 19:47:20
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Moacito 2025-11-06 19:47:26
Only got one
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Moacito 2025-11-06 19:47:40
<@1411912045908987934>
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kyzen 2025-11-06 19:50:31
ok let me contact support and see what they can do
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kyzen 2025-11-06 19:51:09
it typically takes them about 48 hours to respond so i'll flag this until then
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Moacito 2025-11-06 19:55:44
No he told me that he had updated in the order that there is only one
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Moacito 2025-11-06 19:55:52
So he reduced the quantity
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kyzen 2025-11-06 19:56:16
ooooooo ok bet bet sounds good!!
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Moacito 2025-11-06 19:58:14
The order value would have been updated and it would have been refunded to your payment source
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kyzen 2025-11-06 19:59:19
i actually got charged more tbh, i lost money on this order
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Moacito 2025-11-06 19:59:41
Ohh how?
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kyzen 2025-11-06 19:59:48
some bug
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kyzen 2025-11-06 19:59:59
will look into it so that it doens't happen again
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Shiba Assist 2025-11-06 20:00:03
<:plus:1364116051951878174> <@1413643007671930931>'s points have been **increased** by **1**. New total points: `6`
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kyzen 2025-11-06 20:00:09
i'll give you a point though for the inconveniencce
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Moacito 2025-11-06 20:00:18
Okay
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Moacito 2025-11-06 20:02:58
How can I use the points?
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kyzen 2025-11-06 20:04:32
<#1341210535831802001>
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kyzen 2025-11-06 20:04:36
this gives you all the info
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Shiba Assist 2025-11-06 20:28:22
Ticket Closed by <@1411912045908987934>
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Shiba Assist 2025-11-06 20:28:23
### <@&1339103153127161948> **Ticket Dashboard**