Shiba Express — Ticket #26014

Transcript generated at 2025-11-08 12:14:31

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Shiba Assist 2025-11-08 19:52:53
:flag_us: **UberEats** <:order:1363445533112537108> (Auto)
<@&1339103153127161948> will be with you shortly. ***If you are doing split orders or redeeming a reward, please inform staff*** -# ╰ To close this ticket react with 🔒
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Shiba Assist 2025-11-08 19:52:53
**UE Group Link** ```https://eats.uber.com/group-orders/a47dadd6-71aa-4c27-8057-6fb676be9bdc/join?source=quickActionCopy``` **Driver Tip** ```0``` **Payment Method** ```Cash app``` **Delivery Method** ```Leave at door``` **Name, Unit #, Additional Notes** ```Ryan, apt 3```
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Shiba Assist 2025-11-08 19:52:57
<:queue:1368498155242520626> There is an active queue.
A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1762631577:f>: `#3` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
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polka 2025-11-08 19:54:46
Working on this order soon!
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polka 2025-11-08 19:56:57
On it now.
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polka 2025-11-08 19:57:52
<@520528917052784650> Our order minimum is $20, I am only seeing $17.77 in your cart
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polka 2025-11-08 19:57:57
You will have to add something to continue with the order
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r_9 2025-11-08 19:58:06
Gimme a min
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polka 2025-11-08 19:58:35
Please note that grocery orders also have a $2.50 surcharge
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r_9 2025-11-08 19:59:15
Updated it
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Shiba Assist 2025-11-08 20:00:20
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@520528917052784650>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$15.42`** -# Your savings for this order is $15.18 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$9.50` (60% off $23.76) ・Overcharge = `$0.00` ・Taxes/Fees = `$3.42` (50% off $6.84) ・Delivery Fee = `$0.00` ・Surcharge Fee = `$2.50` ・Tip = `$0.00` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **$keropee** ・Paypal F&F: **@ethanbull123** ・Venmo: **@Ethan-Bull-48** ・Zelle: **polka@sej-delivery.com**
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polka 2025-11-08 20:00:23
<@520528917052784650>
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r_9 2025-11-08 20:00:54
Done
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polka 2025-11-08 20:03:49
One moment
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polka 2025-11-08 20:08:00
Not really sure what's happening but I am hitting some weird errors for this store
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polka 2025-11-08 20:08:09
I'm gonna try a few more things, if it doesn't work, I may have to refund
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polka 2025-11-08 20:13:26
<@520528917052784650> I am refunding now, I don't believe grocery orders are working properly at the moment
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polka 2025-11-08 20:13:27
I apologize
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r_9 2025-11-08 20:13:47
All good. Thanks for trying
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polka 2025-11-08 20:13:54
Sent!
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r_9 2025-11-08 20:14:16
Got it
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Shiba Assist 2025-11-08 20:14:29
Ticket Closed by <@1398343144323551382>
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Shiba Assist 2025-11-08 20:14:29
### <@&1339103153127161948> **Ticket Dashboard**