Shiba Express — Ticket #26679

Transcript generated at 2025-11-20 09:19:40

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Shiba Assist 2025-11-11 17:25:05
:flag_us: **UberEats** <:order:1363445533112537108>
<@&1339103153127161948> will be with you shortly. ***If you are doing split orders or redeeming a reward, please inform staff*** -# ╰ To close this ticket react with 🔒
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Shiba Assist 2025-11-11 17:25:06
**UE Group Link** ```https://eats.uber.com/group-orders/207ed671-de59-466e-bd21-c73ab778d6a4/join?source=quickActionCopy``` **Driver Tip** ```0``` **Payment Method** ```Venmo/Zell``` **Delivery Method** ```Meet at door``` **Name, Unit #, Additional Notes** ```1802 West 9th St, Brooklyn, NY, 11223```
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Shiba Assist 2025-11-11 17:25:10
<:queue:1368498155242520626> There is an active queue.
A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1762881910:f>: `#9` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
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Swift 2025-11-11 17:25:35
No deadline for this whenever u can get to this 🫡
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polka 2025-11-11 17:37:12
Working on this order soon!
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polka 2025-11-11 17:37:18
Is this one scheduled?
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Swift 2025-11-11 17:37:24
nope
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Swift 2025-11-11 17:37:44
not scheduled asap i gave up on the scheduled stuff 🤣
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polka 2025-11-11 17:37:58
Gotcha
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Shiba Assist 2025-11-11 17:38:51
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@504066829111656468>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$13.57`** -# Your savings for this order is $17.77 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$8.39` (60% off $20.97) ・Overcharge = `$0.00` ・Taxes/Fees = `$5.19` (50% off $10.37) ・Delivery Fee = `$0.00` ・Surcharge Fee = `$0.00` ・Tip = `$0.00` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **$keropee** ・Paypal F&F: **@ethanbull123** ・Venmo: **@Ethan-Bull-48** ・Zelle: **polka@sej-delivery.com**
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polka 2025-11-11 17:38:52
<@504066829111656468>
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Swift 2025-11-11 17:39:23
sent
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Swift 2025-11-11 17:41:19
<:shibaexcite:1345532816221536287>
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Shiba Assist 2025-11-11 17:44:24
Successfully Checked Out! <:confettipop:1363445408579194971>
> <:cafe:1363445731469426738> **Store**: Guac Time Mexican Grill > <:user:1363445654940287038> **Name**: Christina J. > <:cashmachine:1363445367852630088> **Total**: $13.57 > <:location:1435894021833883718> **Delivery Address**: 248 Avenue P <:reward:1363445580948570182> **Earn Rewards!** Be sure to post in <#1339105187091972168> to earn points towards **100% OFF** orders! <@504066829111656468>, we hope you're hungry! *Your order is on the way!*
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polka 2025-11-11 17:44:29
Thank you! Please enjoy. <:catyum:1350029678999765013>
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Swift 2025-11-11 18:04:17
hey u put the wrong address
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Swift 2025-11-11 18:04:31
<@1398343144323551382>
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Swift 2025-11-11 18:04:56
is there anyway u can message the guy the right address
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polka 2025-11-11 18:05:03
You can call and ask, sorry
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polka 2025-11-11 18:05:06
The bypass system is buggy right now
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polka 2025-11-11 18:05:17
I had to do an address change to get your order through because New York is not working well at the moment
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polka 2025-11-11 18:05:22
I guess the system didn't change it back
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Swift 2025-11-11 18:05:26
anytime i call it says i cant cause its not the right phone number
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polka 2025-11-11 18:05:33
I'll send a message
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polka 2025-11-11 18:06:18
<@504066829111656468> I'm not actually able to message him 😭
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polka 2025-11-11 18:06:22
I'm sorry, I don't have the option
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Swift 2025-11-11 18:06:32
alright ill try and get there
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polka 2025-11-11 18:06:32
Did you get the number from the help button?
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Swift 2025-11-11 18:06:48
nah theres no number
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polka 2025-11-11 18:07:09
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polka 2025-11-11 18:07:10
<@504066829111656468>
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Swift 2025-11-11 18:11:31
didnt work
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Swift 2025-11-11 18:11:33
mailbox full
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polka 2025-11-11 18:12:21
Sorry about that 😭
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polka 2025-11-11 18:12:25
You're just gonna have to try and catch him
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polka 2025-11-11 18:12:42
If the order is cancelled I will provide a full refund... you may also have to wait a few days before ordering again because of the address restriction
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polka 2025-11-11 18:12:47
This is the only bypass method i have available
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Swift 2025-11-11 18:26:07
I tried to get there but didnt make it I guess
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Swift 2025-11-11 18:26:10
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Swift 2025-11-11 18:26:22
it said delivered but i guess he just gave it to them
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Swift 2025-11-11 18:27:24
yeah ill just hold u
off from now
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Swift 2025-11-11 18:27:26
on
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polka 2025-11-11 18:28:04
I just shut down NY orders entirely, all my time is being taken up by delivery issues right now
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polka 2025-11-11 18:28:06
Sorry about that
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polka 2025-11-11 18:28:18
I'll contact support
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Swift 2025-11-11 18:28:30
yeah I appreciate it if you could refudn whenever
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Swift 2025-11-11 18:28:35
thanks boss
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polka 2025-11-14 16:22:27
Update will be posted at some point today
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Seji Orders 2025-11-15 02:04:07
<@504066829111656468> Support did not offer any compensation on the food because it was delivered, but I can do a 90% off replacement order for you
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Swift 2025-11-15 17:19:10
okay sounds good whenever the ny orders start working again
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Shiba Assist 2025-11-20 17:19:38
Ticket Closed by <@1398343144323551382>
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Shiba Assist 2025-11-20 17:19:38
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