Shiba Express — Ticket #26834

Transcript generated at 2025-11-12 18:22:25

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Shiba Assist 2025-11-12 02:27:15
:flag_us: **UberEats** <:order:1363445533112537108>
<@&1339103153127161948> will be with you shortly. ***If you are doing split orders or redeeming a reward, please inform staff*** -# ╰ To close this ticket react with 🔒
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Shiba Assist 2025-11-12 02:27:15
**UE Group Link** ```https://eats.uber.com/group-orders/0d5564c8-d75c-4feb-9e91-2be208213395/join?source=quickActionCopy``` **Driver Tip** ```0``` **Payment Method** ```venmo``` **Delivery Method** ```leave at door``` **Name, Unit #, Additional Notes** ```name: allison c apt 910, ask doorman for instructions, NOT the first elevators you see. go down past the pool and lounge to tower C elevators```
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Shiba Assist 2025-11-12 02:27:19
<:queue:1368498155242520626> There is an active queue.
A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1762914439:f>: `#2` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
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Shiba Assist 2025-11-12 02:27:35
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@824350623428247633>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$12.85`** -# Your savings for this order is $16.94 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$8.18` (60% off $20.46) ・Overcharge = `$0.00` ・Taxes/Fees = `$4.67` (50% off $9.33) ・Delivery Fee = `$0.00` ・Surcharge Fee = `$0.00` ・Tip = `$0.00` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **$sblouie777** ・Paypal F&F: **@sblouie** ・Venmo: **@seanblouie** ・Zelle: **berry@sej-delivery.com**
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berry 2025-11-12 02:27:36
please lmk once sent ty !
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allieaf 2025-11-12 02:28:14
sent!
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berry 2025-11-12 02:29:36
ty one moment please
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Shiba Assist 2025-11-12 02:30:51
Successfully Checked Out! <:confettipop:1363445408579194971>
> <:cafe:1363445731469426738> **Store**: Domino's > <:user:1363445654940287038> **Name**: Allison C. > <:cashmachine:1363445367852630088> **Total**: $12.85 > <:location:1435894021833883718> **Delivery Address**: 257 Gold St <:reward:1363445580948570182> **Earn Rewards!** Be sure to post in <#1339105187091972168> to earn points towards **100% OFF** orders! <@824350623428247633>, we hope you're hungry! *Your order is on the way!*
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berry 2025-11-12 02:30:55
ty ! please enjoy
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allieaf 2025-11-12 03:12:46
hi! so the orders were marked as delivered
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allieaf 2025-11-12 03:12:52
but they’re not here <:skully:1186877629320671272>
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allieaf 2025-11-12 03:13:00
why are my orders so unlucky 😭
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allieaf 2025-11-12 03:13:07
i already tried calling the number
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berry 2025-11-12 03:13:13
can you try calling the dominos store itself?
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allieaf 2025-11-12 03:13:15
no response
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berry 2025-11-12 03:13:22
its because its getting delivered by dominos staff itself
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allieaf 2025-11-12 03:13:45
yeah— i was downstairs at the only entrance to the building when the order was marked as delivered
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allieaf 2025-11-12 03:13:59
and we have a doorman and no sign of any dominos person
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allieaf 2025-11-12 03:14:03
<:skully:1186877629320671272>
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allieaf 2025-11-12 03:14:13
is there any way to report / ask for help from uber eats?
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allieaf 2025-11-12 03:14:18
painn
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berry 2025-11-12 03:14:39
what is the number you are calling
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allieaf 2025-11-12 03:14:52
7185223733
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berry 2025-11-12 03:14:58
one sec
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allieaf 2025-11-12 03:15:45
<#1437993371057655808>
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allieaf 2025-11-12 03:15:47
also this one
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allieaf 2025-11-12 03:15:49
<:mario_pain:1028420151839830027>
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berry 2025-11-12 03:20:41
i can try to open up a ticket with CS, can you check again in abt 10-20 minutes? sometimes the tracking isnt accurate <@824350623428247633>
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berry 2025-11-12 03:20:57
i would also keep trying to call dominos
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allieaf 2025-11-12 03:21:06
okie np! i’ll keep trying
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berry 2025-11-12 03:21:09
usually its just dominos that has problems like this, sorry about this
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allieaf 2025-11-12 03:21:20
noted for next time 🤣
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allieaf 2025-11-12 03:21:53
question— if they try to call the person who ordered, does it go to a dummy phone number or one of yours’?
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berry 2025-11-12 03:23:08
yes it would be considered as a dummy phone #, we cannot call on it
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berry 2025-11-12 03:23:44
i'd suggest providing a phone # in the delivery instructions for next time just in case 😭
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allieaf 2025-11-12 03:23:51
got it <:shiba_salute:1320248992801751152>
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allieaf 2025-11-12 03:23:54
was just about to ask
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berry 2025-11-12 03:23:57
its just a pita bc its getting delivered by their staff so we can't directly contact them on uber
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Shiba Assist 2025-11-13 02:22:22
Ticket Closed by <@1393339314582061057>
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Shiba Assist 2025-11-13 02:22:23
### <@&1339103153127161948> **Ticket Dashboard**