<@&1339103153127161948> will be with you shortly.
***If you are doing split orders or redeeming a reward, please inform staff***
-# ╰ To close this ticket react with 🔒
Shiba Assist2026-02-13 02:41:04
**UE Group Link**
```https://eats.uber.com/group-orders/45459ec9-2fe1-4044-8a22-de4a7028e577/join?source=quickActionCopy```
**Driver Tip**
```0```
**Payment Method**
```Venmo```
**Delivery Method**
```Leave at door```
**Name, Unit #, Additional Notes**
``` ```
Shiba Assist2026-02-13 02:41:09
<:queue:1368498155242520626> There is an active queue.
A queue system has been *activated* to ensure a smooth and orderly experience.
<a:timer2:1363445640469676072> **Queue Position** as of <t:1770950469:f>: `#4`
-# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
berry2026-02-13 02:41:21
hello ! on it now
kekepanias2026-02-13 02:41:26
Thank you berry!
Shiba Assist2026-02-13 02:43:47
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@298347858590040065>, please make the following payment using your **preferred** payment method:
<:money:1401114240064028691> **Order Total: `$12.39`**
-# Your savings for this order is $15.16
<:Pickup:1363445557816721510> **Order Overview**:
・Base = `$8.00` (60% off $20.00)
・Overcharge = `$1.23` ($21.23 - $20.00)
・Taxes/Fees = `$3.16` (50% off $6.32)
・Delivery Fee = `$0.00`
・Surcharge Fee = `$0.00`
・Tip = `$0.00`
<:card:1402135249881927782> **Available Payments**:
・Cashapp: **$sblouie777**
・Paypal F&F: **@sblouie**
・Venmo: **@seanblouie**
・Zelle: **berry@sej-delivery.com**
> <:cafe:1363445731469426738> **Store**: Tacos Los 3 Reyes
> <:user:1363445654940287038> **Name**: Nathan W.
> <:cashmachine:1363445367852630088> **Total**: $12.39
> <:location:1435894021833883718> **Delivery Address**: 3053 Allenwood Dr
<:reward:1363445580948570182> **Earn Rewards!**
Be sure to post in <#1339105187091972168> to earn points towards **100% OFF** orders!
<@298347858590040065>, we hope you're hungry! *Your order is on the way!*
berry2026-02-13 02:46:53
ty ! please enjoy :)
kekepanias2026-02-13 03:35:18
Hello I ordered 5 items but they only gave me a drink
kekepanias2026-02-13 03:35:31
kekepanias2026-02-13 03:35:35
This was the delivery photo 😭
kekepanias2026-02-13 03:35:42
And I went outside and it was only this
berry2026-02-13 03:38:44
oh no thats not good
berry2026-02-13 03:39:14
im very sorry about this, i can reorder this for you at a 90% discount is that okay? <@298347858590040065>
kekepanias2026-02-13 03:39:42
😭 would I be able to get a refund?
kekepanias2026-02-13 03:39:54
It’s ok I don’t think I want to order
kekepanias2026-02-13 03:40:09
I think the driver took my food 😭
kekepanias2026-02-13 03:51:50
follow uppp
kekepanias2026-02-13 03:52:01
what should we do
kekepanias2026-02-13 03:52:15
would u be able to do a complaint with uber eat and get the money back
berry2026-02-13 04:15:02
the best i can do here is most likely a partial refund becuase this would also be a loss on my end
berry2026-02-13 04:15:37
these type of cases are very rare but if you'd like a order tomorrow we can do that as well
kekepanias2026-02-13 04:28:21
wouold u be able to file a complaint with uber eats?
kekepanias2026-02-13 04:28:28
if so that wouldn't be a loss
kekepanias2026-02-13 04:28:45
ive done it beofre on my normal uber eats account
berry2026-02-13 04:45:21
its very rare they issue refunds on orders placed with promotions unfortunately
kekepanias2026-02-13 16:21:57
What would they offer then to reprimand
kekepanias2026-02-13 16:22:06
U can try to see if they’ll resend the order fyi
kekepanias2026-02-13 16:22:34
I just don’t want to have to pay again for something I already paid for. Is there any other solution
ludex2026-02-13 21:35:29
let us see what we can do
berry2026-02-13 23:31:10
I totally understand, what I can do here is offer a replacement order for $5 or partial refund of $5 back to your payment method. Which do you prefer ?
Please note that this is listed in our terms, I apologize once again
berry2026-02-13 23:32:05
Sometimes if you call the restaurant and they are nice enough, they will replcae it but you most likely have to pick it up
kekepanias2026-02-13 23:50:40
So can I put in another order but sushi for $5?
kekepanias2026-02-13 23:57:07
wait but how come u dont wanna message them through the app? 😮
> <:cafe:1363445731469426738> **Store**: Tacos Los 3 Reyes
> <:user:1363445654940287038> **Name**: Jonathan P.
> <:cashmachine:1363445367852630088> **Total**: $6.63
> <:location:1435894021833883718> **Delivery Address**: 3053 Allenwood Dr
<:reward:1363445580948570182> **Earn Rewards!**
Be sure to post in <#1339105187091972168> to earn points towards **100% OFF** orders!
<@298347858590040065>, we hope you're hungry! *Your order is on the way!*