Shiba Express — Ticket #28498

Transcript generated at 2026-02-17 22:54:19

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Shiba Assist 2026-02-18 02:26:30
:flag_us: **UberEats** <:order:1363445533112537108>
<@&1339103153127161948> will be with you shortly. ***If you are doing split orders or redeeming a reward, please inform staff*** -# ╰ To close this ticket react with 🔒
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Shiba Assist 2026-02-18 02:26:31
**UE Group Link** ```https://eats.uber.com/group-orders/81c0decd-0870-4290-a817-064c501d3c0b/join?source=quickActionCopy``` **Driver Tip** ```0``` **Payment Method** ```Venmo``` **Delivery Method** ```Leave at door``` **Name, Unit #, Additional Notes** ``` ```
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Shiba Assist 2026-02-18 02:26:37
<:queue:1368498155242520626> There is an active queue.
A queue system has been *activated* to ensure a smooth and orderly experience. <a:timer2:1363445640469676072> **Queue Position** as of <t:1771381595:f>: `#2` -# Please have your payment ready! You may check your queue position at anytime by using `/queue`.
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ludex 2026-02-18 02:26:49
on it
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Shiba Assist 2026-02-18 02:26:57
Thank you for your order! <:heart_letter:1363445490942873660>
-# <@113491799896518656>, please make the following payment using your **preferred** payment method: <:money:1401114240064028691> **Order Total: `$14.09`** -# Your savings for this order is $17.59 <:Pickup:1363445557816721510> **Order Overview**: ・Base = `$8.00` (60% off $20.00) ・Overcharge = `$0.50` ($20.50 - $20.00) ・Taxes/Fees = `$5.59` (50% off $11.18) ・Delivery Fee = `$0.00` ・Surcharge Fee = `$0.00` ・Tip = `$0.00` <:card:1402135249881927782> **Available Payments**: ・Cashapp: **$desarus** ・Paypal F&F: **@justingu10** ・Venmo: **@justin_gu** ・Zelle: **ludex@sej-delivery.com**
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ludex 2026-02-18 02:27:02
please lmk when sent! <@113491799896518656>
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johnny 2026-02-18 02:27:08
sending now
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ludex 2026-02-18 02:28:18
ty, give me just a sec
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ludex 2026-02-18 02:34:02
still working on it
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ludex 2026-02-18 02:34:03
sorry for the wait
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ludex 2026-02-18 02:37:20
ok im really not sure why but its not letting me apply the promotion <@113491799896518656>
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ludex 2026-02-18 02:37:32
did you want to get a refund or try a diff store
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johnny 2026-02-18 02:37:55
i think kyzen had this issue too and berry was able to figure it out
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ludex 2026-02-18 02:38:28
hmm
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johnny 2026-02-18 02:38:33
but if he's not available i can see something else
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ludex 2026-02-18 02:38:35
could u try recreating the group link
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johnny 2026-02-18 02:38:39
sure
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johnny 2026-02-18 02:39:18
https://eats.uber.com/group-orders/81c0decd-0870-4290-a817-064c501d3c0b/join?source=quickActionCopy
Join Johnny's group order? | Uber Eats
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ludex 2026-02-18 02:41:20
yeah not working
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ludex 2026-02-18 02:41:36
we can try a different store
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ludex 2026-02-18 02:43:54
let me know how you want to proceed <@113491799896518656>
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johnny 2026-02-18 02:44:04
yeah, getting a new cart
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ludex 2026-02-18 02:44:07
sounds good
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johnny 2026-02-18 02:46:58
https://eats.uber.com/group-orders/259a9754-bab4-4045-aea1-ed39deca7169/join?source=quickActionCopy
Join Johnny's group order? | Uber Eats
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ludex 2026-02-18 02:47:14
on it
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johnny 2026-02-18 02:48:16
actually, change of mind. going to just cancel
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johnny 2026-02-18 02:48:17
😭
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johnny 2026-02-18 02:48:19
sorry
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johnny 2026-02-18 02:48:30
will just take refund
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ludex 2026-02-18 02:48:36
sure give me a sec
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ludex 2026-02-18 02:49:21
sent
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Shiba Assist 2026-02-18 02:49:25
You have been removed from the queue for the following reason: ```Customer Request``` -# <:notes:1365970970954956850> *Additional Notes*: `N/A` -# ╰・To re-initialize back into the queue, you must create a new ticket. Do **NOT** send the payment request, your order will **NOT** be processed at this point.
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Shiba Assist 2026-02-18 06:53:42
Ticket Closed by <@1393339314582061057>
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Shiba Assist 2026-02-18 06:53:42
### <@&1339103153127161948> **Ticket Dashboard**