### **Inquiry <:support:1437627096552968273>**
<@&1339103153127161948> will be with you shortly
-# ╰ To close this ticket react with 🔒
**Submit your inquiry here.** ```
The promotion cannot be applied to this order. Please remove or use another promotion code.
What do i do ?```
berry2026-01-23 01:11:10
@here
berry2026-01-23 01:11:20
what email
jun2026-01-23 19:35:40
lauredermot0440@sej-delivery.com
ludex2026-01-24 01:30:55
will look into this soon
berry2026-01-24 01:46:19
seems like you got detected so promo dosent work
berry2026-01-24 01:46:33
what browser and vpn are you using
jun2026-01-24 05:05:20
brave
jun2026-01-24 05:05:21
proton
ludex2026-01-24 05:10:42
what payment method did u try
jun2026-01-24 06:03:28
debit
polka2026-01-24 22:35:03
How many accounts have you used the debit card on before prior to the error? Payment method may be the issue
polka2026-01-24 22:35:06
<@163371191078223872>
jun2026-01-24 22:35:25
I tried PayPal to
jun2026-01-24 22:35:28
Didn’t go thru
polka2026-01-24 22:35:33
Same error?
jun2026-01-24 22:35:39
Yeah
polka2026-01-24 22:35:56
<@1386785291653615676> Could it be an address error?
jun2026-01-24 22:37:18
I had this happen other two accs
jun2026-01-24 22:37:37
But seems like it might be the restaurant not taking it cause it work in different place
polka2026-01-24 22:38:13
If it's working at different places we recommend just avoiding the place that is giving you problems. Ludex will probably get you a replacement acc as soon as he is on
